Effect of e-Crime (Cybercrime) on Indian Tourism Industry

Abstract

As the tourism and travel sector is implementing evolving technologies to redefine services, products, and consumer experiences, their cyber ecosystems become increasingly vulnerable to security risks associated with these technologies, the vast number of economical transactions they carry out and the valued customer information they store. Over the past few years, numerous high-profile organizations in the sector made negative headings because they did not pay suitable attention to these risks and acquired a method to cyber security that was fragmented, technology-focused and compliance-oriented. It is obvious that a step change is required, and this chapter presents a more complete, business-driven and risk-based method to building cyber security capability in an organization. The chapter begins with the business case for a cyber-security policy and then clarifies the workings of a risk-based approach to cyber security.