Return to Origin Fraud in the E-Commerce Industry – A Comprehensive Analysis

Abstract

The rapid expansion of the e-commerce industry has given rise to a pressing issue known as Return to Origin (RTO) fraud. This fraudulent activity involves the intentional abuse and misuse of the Return to Origin process by dishonest individuals who are a part of this process during the reverse logistics to exploit e-commerce platforms. This research paper aims to provide a detailed analysis of RTO fraud in the e-commerce industry. It examines the various types of RTO fraud, investigates the underlying reasons for its occurrence, explores its impact on consumers and businesses, and suggests preventive measures to mitigate this problem. By shedding light on this issue, this paper aims to assist e-commerce platforms, consumers and the customers in effectively combating RTO fraud and creating a safer and more secure reverse logistics process.