The Road to a Smart City: The Implementation of Comprehensive Tax Mapping System in Valenzuela City

Abstract

This study looks at Valenzuela City's implementation of the comprehensive tax mapping system as a first step toward making the city a smart city. A secure tax mapping system is essential for supporting successful revenue generation and fostering good governance as cities all over the globe work to realize the promise of digital technology for sustainable urban development. Valenzuela City being regarded as one of the highly urbanized cities in the Philippines transformed its tax mapping system to digital platforms that will ease the burden of the taxpayers and the implementers of the tax compliance verification drive. In the study, Commercial Real Property Tax payment is crucial in starting and maintaining a business in Valenzuela. The City Government uses the dues to develop infrastructure and enhance services for the benefit of the City's residents and entrepreneurs. By paying the proper amount, the city government helps local businesses to further prosper. In Valenzuela, corporate taxpayers enjoy simplified, hassle-free payment procedures. Taxpayers do not have to bother with long lines and tedious paperwork. Oftentimes, Real Property Tax dues can be assessed by simply providing the tax declaration number and business name. To evaluate the aforementioned system, this study uses a Mixed-Method Approach that includes quantitative and qualitative methods such as survey questions, interviews, and data analysis with the purposive sampling technique. Additionally, this offers insightful advice for Valenzuela City legislators, tax collectors, and local government representatives, as well as for other cities aspiring to become smart cities. This emphasizes the relevance of harnessing technology to promote sustainable urban growth and effective government by adopting digital innovations in tax administration.